Turkish Medical Centers Sağlık Hizm Paz. Organ. Dnş Tic Ltd. Sti. (“TMC”) and the health institutions TMC cooperates with (collectively referred to as “TMC Group”). Planning and management of your personal data, contract execution, and healthcare financing, which are detailed in the “Information Form on Processing Personal Data” Following the General Disclosure Text provided by TMC Group following the relevant provisions of the Personal Data Protection Law No.6698 (“KVKK”) and TMC Group Personal Data Protection and Processing Regulation,

By TMC Group in the capacity of data controller of my personal data or by data processors authorized by taking necessary security measures; Within the scope of the execution of the employment contract, directly or indirectly, within the scope of the projects to be carried out within the group, by communicating with phone / SMS and other means, informing about your appointments, reminding and processing new medical developments and new health services, and communicating with you, address information, contact information and other personal data; It can be processed in accordance with the general principles stated in article 4 of the KVKK; that it can be obtained, recorded, stored in physical or electronic environment for the purpose of processing, re-arranged, disclosed and transferred in accordance with the legislation, taken over, classified, processed or prevented from  the use of data; I acknowledge and declare that I have been informed by TMC Group regarding the above-mentioned issues and that I have express consent within the framework of KVKK.

By TMC Group, provided that my personal data is bound by the purposes stated above; I accept and declare that it can be transferred to TMC Group employees, officials, public institutions and organizations, independent audit companies within the framework of legal obligations and legal limitations, and that I have express consent in this regard.

However, following Article 11 of the KVKK and the relevant legislation, I have been informed about my current rights and my request, which includes the necessary information that identifies my identity and the explanations about my right to use these rights, by filling out the form at https://www.turkishmedicalcenter.com  I know and accept that I have the right to forward it to the required Department.

Also, the personal data I have shared with TMC Group is correct and up to date; I accept and declare that in case of any change in this information, I will notify the changes to TMC Group. I have express consent to the processing of my personal data, including my personal data of special nature defined in the KVKK, to its use and sharing limited to the purpose of processing within the scope of the relevant process, to its storage within the required period and that the necessary enlightenment has been provided to me on this matter; I accept and declare that I have read and understood this text, TMC Group’s Personal Data Protection and Processing Procedure and this statement.

Personal Data Protection and Processing Procedure

Information Form Regarding the Collection and Processing of Personal Data

Within the scope of the Personal Data Protection Law numbered 6698, I accept and declare that TMC Group processes, stores, records, and shares my personal data, personal health data, and special quality personal data with third parties.

Within the scope of the Personal Data Protection Law numbered 6698, I accept and declare that TMC Group processes, stores, records, and shares my personal data, personal health data, and special quality personal data with third parties.

Information Form Regarding the Collection and Processing of Personal Data

Turkish Medical Centers Health Services Marketing Organization and Consultancy Trade Limited Company. (“TMC”) and TMC’s contracted companies and their physicians (collectively referred to as “TMC Group”). Your personal data as Data Supervisor within the scope of the Law on Protection of Personal Data (“Law”) and the relevant legislation, can be processed following other legislation within the framework described.

1- Obtaining, Processing, and Processing Purposes  of Personal Data

Your personal data by TMC Group; is obtained in verbal, written, visual, or electronic media, through the call center, website, and similar channels. Special quality personal data, especially your health data, and your general personal data can be processed by TMC in a limited and measured manner in connection with the purposes specified in this article, including but not limited to the following.

Your identity information: Your name, surname, T.C. Your identity number, passport number or temporary TR ID number, place and date of birth, marital status, gender, insurance or patient protocol number and other identity data that we can identify you.

Your Contact Information: Your address, telephone number, e-mail address, and other contact data, your voice conversation records kept by customer representatives or patient services following call center standards, and your personal data obtained when you contact us via e-mail, letter, or other means.

Your Accounting Information: Your financial data such as your bank account number, IBAN number, credit card information, billing information.

Your data on private health insurance for the purpose of financing and planning health services

If you visit our contracted hospitals or medical centers, your camera recordings are kept for security and control purposes.

If you use the parking lot of the health institutions we have contracted with, give your vehicle license plate.

Your Health Information: Your laboratory results, test results, examination data, appointment information, check-up  information  prescription information

Your personal information and data you enter on the www.turkishmedicalcenters.com web page or your health data and other personal data you send or enter to the e-mail address of info@turkishmedicalcenters.com

All kinds of personal data (including but not limited to private personal data) obtained by TMC Group can be processed for the following purposes:

Confirming your identity

Mediation of medical diagnosis, treatment and care services, planning and management of health services, and financing

Planning and management of daily operations with the internal functioning of the health institutions we have contracted with.

Measurement, enhancement, and research of patient satisfaction by TMC Management, Patient Experience departments.

To be able to inform you about your appointments.

Carrying out risk management and quality improvement activities.

Analyze to improve TMC service data.

Financing your health services by the Financial Affairs and Marketing departments, covering your examination, diagnosis, and treatment expenses, sharing the information requested with private insurance companies within the scope of the question of legitimacy, conducting research.

Fulfillment of legal and regulatory requirements.

Sharing the information requested with private insurance companies within the scope of financing health services.

Carrying out risk management and quality improvement activities by the Quality, Patient Experience, Information Systems departments.

Billing for our services by the Patient Services, Financial Affairs, and Marketing departments and confirming your relationship with contracted institutions.

Marketing, Media and Communication, Call Center departments to provide campaign information and campaign information, to design and convey special content, concrete and intangible benefits on the web and mobile channels.

Your Personal Data obtained and processed in accordance with the relevant legislation can be transferred to the physical archives and/or information systems belonging to TMC or TMC Group and can be kept in both digital and physical environments.

2- Transfer of Personal Data

Your personal data, within the scope of the Law and other legislation and for the purposes stated above, with companies that have an agreement with TMC Group by TMC and TMC Group, Private insurance companies, General Directorate of Security and other law enforcement agencies, General Directorate of Population, Courts and all kinds of judicial authorities, headquarters and other third parties, your authorized representatives, lawyers, tax and financial consultants and auditors, including third parties, regulatory and supervisory agencies, official authorities, including our business partners and other business partners with whom we cooperate to develop or carry out brokerage services for the above-mentioned purposes. can be shared with third parties.

3- Method and Legal Reason of Obtaining Personal Data

Your personal data is collected in all kinds of verbal, written, visual or electronic media, for the purposes stated above and to carry out all kinds of business within the scope of TMC’s field of activity within the legal framework and to fulfill the contractual and legal obligations of TMC completely and properly. and processed. Legal reason for collecting your data from these persons; Law No. 6698 on Protection of Personal Data,

4- Your Rights Regarding Protection of Personal Data

In accordance with the law and relevant legislation;

Learning whether personal data is processed

If personal data has been processed, to request information regarding  this

Access to and requesting personal health data,

Learning the purpose of processing personal data and whether they are used in accordance with their purpose,

To know the third parties to whom personal data are transferred domestically or abroad,

To request correction of personal data in case of incomplete or incorrect processing,

To request the deletion or destruction of personal data,

In case personal data are processed incompletely or inaccurately, to request the third parties to whom the personal data have been transferred to be notified of the correction and/or the deletion or destruction of personal data,

You have the right to object to the occurrence of a result against the person himself by analyzing the processed data exclusively through automated systems.

If you exercise one or more of your aforementioned rights, the relevant information is communicated to you in a clear and understandable form in writing or electronically, through the contact information provided by you.

5- Data Security

TMC protects your personal data in full compliance with all technical and administrative security controls that must be taken in accordance with information security standards and procedures. The said security measures are provided at a level appropriate to the possible risk, taking into account the technological possibilities.

6- Complaints and Communication

Your personal data is meticulously protected within the scope of technical and administrative possibilities and is provided at a level suitable for possible risks, taking into account the necessary security measures and technological possibilities. By filling in the “Application Form Under the Law on the Protection of Personal Data” at https://www.turkishmedicalcenters.com/contact web address for your requests under the Law

(a) İçerenköy Mah. Eryılmazlar Sok. Cemal Çağatay Business Center   No.  5/1 /  Istanbul  – Turkey by courier to the address with a petition bearing your original signature “Scope of Law on the Protection of Personal Data Inquiry” You can send written,

(b) Send it through a notary public,

(c) “word or pdf.” that you wrote to TMC to the address sikayet@turkishmedicalcenters.com. You can sign a file in the format with a secure e-mail and write “Personal Data Protection Law Information Request” in the subject part of the e-mail

Your requests under the law:

We kindly ask you to fill in the “Application Form Under the Law on Protection of Personal Data” on the website https://www.turkishmedicalcenters.com/   and submit it to us by the procedures specified in the form.